Delivery
Delivery Info
PLEASE READ THE ORDER AND DELIVERY SCHEDULE PRIOR TO PLACING YOUR ORDER. OUR STANDARD FREE DELIVERY HOURS ARE BTWEEN 2:00 P.M. ~ 6:00P.M.
FREE DELIVERY ON ORDERS ABOVE $75.00
1.Delivery status will be updated by an email once the delivery has been completed.
2. Please ensure correct Shipping Address when placing an order. Shipping address cannot be revised once the flower leaves our shop and we will not be able to provide refund/replacement for delivery to an incorrect address.
Free Delivery Zone (Mon~Sun) : Please place your order by 12:00P.M. for the same day free flower delivery to the following areas.
Toronto (Etobicoke, York, North York, Scarborough, Downsview, East York), Mississauga, Brampton, Woodbridge, Concord, and Thornhill.
Substitution Policy
Substitutions may be necessary without prior notification to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
Flowers
In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
If the floral container shown online is not available, a similar container will be used.
Plants
For green and blooming plants, similar plants may be substituted of equal or greater value.
For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
If the plant container shown online is not available, a similar container will be used.
Specialty Gifts
Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category